NDIS marketing for disability service providers

Our partnership plans for NDIS providers start at $4,500 + GST a month on Starter, which covers 28 hours of work. Standard is $5,500 + GST a month for 35 hours, and Advanced is $7,500 + GST a month for 45 hours. Ad spend is paid to Google or Meta on top. Smaller providers can start with a website rewrite instead, with website packages from $5,000 + GST.

You market an NDIS business by being easy to find, easy to understand and easy to refer. Start with clear service pages and a Google Business Profile, then build relationships with the support coordinators and plan managers in your area. Add social posts that show your team and values, and keep every claim within the NDIS Code of Conduct.

Market NDIS services effectively by matching each campaign to a support you can actually staff. Promote community access when you have workers free, not when the roster is full. Track where each enquiry came from, reply quickly and thank the coordinators who refer. In our experience, responsiveness wins participants as often as advertising does.

Market NDIS services regionally by being specific about the towns you cover and showing up in person. In regional towns, coordinators and families often know each other, so reputation travels quickly. Name your service areas on your website, attend local expos and community events, and join the Facebook groups where families ask for recommendations. We’re based in Mildura and have worked with disability services in Sunraysia.

NDIS marketing is different because the buyer is rarely one person and the rules are tighter. A participant, a family member and a support coordinator may all weigh in. You can’t promise funding, you can only claim registration if you hold it, and your content needs to be accessible. It also has to attract staff, because worker shortages can limit growth as much as demand.

Yes. We work with registered and unregistered providers, and the marketing simply says which you are. Unregistered providers usually support self-managed and plan-managed participants, so their marketing leans on plan managers and families rather than agency-managed referrals. We check every page so nothing implies a registration you don’t hold.

With us, one account manager acts as your NDIS marketing consultant, backed by the specialists who do the work. You meet monthly by phone or visit, approve content before it goes out, and get a HubSpot dashboard of enquiries by source. Plans have no lock-in contracts, so you can change hours or channels as your capacity changes.

It depends on where your enquiries come from: coordinator relationships and Google Business Profile fixes can work quickly, while SEO builds over months. Digital marketing for NDIS provider businesses moves at different speeds by channel, and paid social ads raise awareness as soon as they run. We set targets with you at the start and report progress monthly, so you can see which channel earns its place.