Web Design
NDIS website design for disability service providers: accessible sites built to WCAG 2.2 AA, with simple referral forms for support coordinators.
Part of Marketing for NDIS ProvidersWebsites for NDIS providers
Rock Solid Marketing provides NDIS website design for disability service providers across Australia: accessible websites built to WCAG 2.2 AA, with clear service pages, referral forms and a careers page.
Your website has more kinds of reader than most. A participant using a screen reader, a parent comparing providers late at night and a coordinator who needs your intake details all land on the same pages. So does a support worker looking for a job. If any of them gets stuck, you lose a referral or a hire.
Packages start from $5,000 + GST (or 6 monthly payments of $833 + GST). The first step is a free 30-minute discovery call, and your new site can also anchor a wider NDIS marketing plan.
9+
Years serving Sunraysia and the Mallee
10+
Years’ minimum experience for every specialist
10
Marketing specialists on your team
6
Core digital channels, one joined-up strategy
Common problems
We put a short referral form and your intake steps one click from every page, so a coordinator can send a referral without phoning around.
We build to WCAG 2.2 AA: proper headings, alt text, keyboard navigation, readable contrast and labelled forms. Every page template is checked before launch.
A careers page with current roles, what the work involves and a simple application form gives job seekers their own path, away from participant enquiries.
What every provider site gets
Our NDIS website designs give each kind of visitor a clear path to what they came for, whether that’s a support, a referral or a job.
Headings, alt text, colour contrast, keyboard navigation and form labels meet WCAG 2.2 level AA. We check each page template with a keyboard alone and with a screen reader before launch.
Service pages use short sentences and everyday words. We can also lay out Easy Read versions of key pages, with simple text and a supporting picture for each idea.
Coordinators get a short referral form with the fields they need, and families get a simple enquiry form. Both send over an encrypted connection to the right person in your team.
Support worker roles get their own page: what the work involves, where shifts are, which checks are needed and how to apply. Job seekers stay out of your participant enquiries.
Each support you deliver gets a page saying who it suits, where you deliver it and how to start. Those pages also give Google something clear to rank, and our NDIS SEO plans build on them.
Large tap targets, readable text and quick-loading pages keep the site usable on an older phone, which matters in regional areas where mobile coverage can be patchy.
Who it’s for
Your specialists
Saimul IslamDeveloper & AI expertBendigo VIC
Rachel EhratCreator Of All Things Amazing!TasmaniaHow it works
Four stages, with your feedback built in before anything goes live.
A free 30-minute call to scope your pages, features and budget against our website packages.
We design the site around your brand and content, with rounds of feedback along the way. Essentials includes three rounds.
We build on a content management system you can update yourself, set up the search basics and test the site on phones and desktops.
Keep the site secure and up to date with Australian hosting from $400 + GST a year and a care plan from $275 + GST a month (minimum 6 months).
How a build runs
We start with your visitors, not a template. In the discovery call we map who uses your site (participants, families, coordinators, plan managers and job seekers) and what each needs to do there. Then we plan the pages and agree who writes what, because the packages assume you supply your service details.
You review the design on desktop and phone and approve every page. Before launch we check the templates for accessibility and test every form from start to finish. If an accessibility fix to your current site will do the job, we’ll tell you before we quote.
Every visitor gets a clear path.
Package activities
Copywriting and Easy Read layouts beyond the package are quoted, or charged at $175 + GST an hour. Care plans after launch start from $275 + GST a month, minimum 6 months.
Website packages
Every package is responsive, secured with SSL, hosted for 12 months and supported after launch.
Essentials
From
$5,000+ GST
Up to 5 pages for a complete website design. Theme designed based on your industry. 3 rounds of feedback revisions.
Enquire NowStandard
From
$6,500+ GST
Design a comprehensive website, themed to suit your industry with all the necessary plug-ins to ensure security and SEO.
Enquire NowAdvanced
From
$12,000+ GST
Design a bespoke industry specific website, with all necessary plug-ins to ensure security and SEO.
Enquire NowWebsite maintenance
From
$275+ GST a month
We’ll keep your plugins and certificates up to date, monitor your website activity, fix any bugs or breaks that may arise, and keep your website backed up and secure.
Basic care for 3 to 5 page sites. Larger sites: Essentials $395 + GST a month; e-commerce and complex sites: Premium $549 + GST a month (minimum 6 months).
Enquire NowWork in this industry
Broken Hill NSWRock Solid Marketing supported the relaunch of Southern Cross Care in Broken Hill and its transition to Southern Cross Care QLD, with consistent messaging that helped ease community concerns about service continuity.
Helped ease community concerns and made service continuity clear
Loddon Mallee VICRock Solid Marketing supported the launch of GreenConnect’s nature-based dementia respite programs across Mildura, Bendigo, Heathcote and Merbein, for an Australian Government-funded consortium that secured $1.7 million in federal funding.
$1.7M Federal funding secured
Mildura VICRock Solid Marketing designed the website and runs the marketing partnership for Princes Court, a community-owned aged care provider in Mildura, with social media, storytelling and community campaigns across its three services.
Strengthened Princes Court’s reputation as a community-first organisation
Mildura VICRock Solid Marketing worked as part of the team at Sunraysia Residential Services (SRS), a Mildura aged care, disability and child care provider of almost 50 years, on its brand, website, SEO, email and social media.
One clear, consistent brand across the SRS services and platforms
Rock Solid Marketing provided marketing strategy and tender writing for Care Villas Australia, which won the 2024 Future of Ageing Award in the Property and Design category for its Smart Care Villa.
Working with Janine and the Rock Solid team was wonderful. No matter the idea I had, Janine and the team brought it to life and always exceeded expectations. It was a joy and pleasure working and I learnt so much along the way too.
Resources
Think about the last time you visited a website on your phone. Did you find what you were looking for straight away – or did you have to zoom in, scroll around and wrestle with a menu that seemed determined not to cooperate? With so many people browsing, searching, and making purchasing decisions from their
So you’ve got a functioning website for your small business. Well done! If you’re a believer in the mantra “progress, not perfection”, then hopefully you didn’t wait til your website was absolutely PERFECT (whatever that means) before launching it. You did your best and got that website up and running so that you can reach
As a Melbourne digital marketing agency, we’ve seen our fair share of poorly designed websites. With our web design services, our #1 goal is always to ensure that our clients’ websites are highly usable and encourage visitors to click through and make contact, rather than bounce. Here are our Top 5 web design best practices
FAQ
Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.
All FAQsNDIS website design with Rock Solid Marketing starts from $5,000 + GST for the Essentials package of up to 5 pages. You can also pay it as 6 monthly payments of $833 + GST. Providers with several supports and a careers page usually fit Standard ($6,500 + GST, 10 to 25 pages). Advanced ($12,000 + GST) adds a CRM automation database for tracking referrals.
WCAG 2.2 AA is a level of the W3C’s Web Content Accessibility Guidelines. It makes a site usable for people with a wide range of disabilities. In practice it means readable contrast, text that resizes, every task possible by keyboard, alt text on images, labelled forms and clear error messages. We build and check every NDIS site to that level.
Yes. We can lay out Easy Read versions of your key pages with short sentences and a picture for each idea. Good candidates are your supports, how to make a referral and how to give feedback. Easy Read works best when an Easy Read writer or your participants check the words, so we build that review into the plan.
Most do. Support coordinators and families often look a provider up before they refer or call, checking supports, areas, registration status and how to start. A Business Profile and directory listings help, but a website is where you explain each support properly and take a referral at any hour of the day.
An NDIS provider website should include a page for each support, the areas you cover and your registration status. It also needs a referral form for coordinators, an enquiry form for families, a careers page and your feedback and complaints process. Add your team and how to reach you, and keep every page accessible to WCAG 2.2 AA.
Choose an NDIS website designer who can show you care sector sites they’ve built and put a fixed price in writing. They should also explain WCAG 2.2 AA in plain words. Ask who owns the domain and site afterwards, what hosting and care cost, and how they handle registration wording. If you want an NDIS web designer in Australia you can talk to directly, ask for a call before you sign.
Your NDIS website is built to be found from launch. Each support gets its own page with clear titles, and the site has a sitemap and loads quickly on a phone. Ranking for competitive searches takes ongoing work, which is what our NDIS SEO plans from $1,000 + GST a month do. You can start with the website and add SEO later.
You do. The domain is registered in your organisation’s name, and the website, content and photos are yours. Hosting is included for the first 12 months. After that you can stay on one of our care plans from $275 + GST a month (minimum 6 months) or move the site elsewhere. We hand over the logins either way.
Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.
