Privacy Policy

01Who we are

Rock Solid Marketing is a full-service marketing agency offering strategic marketing, website development, SEO, social media management, content creation and more. We operate primarily in Australia and support clients across various industries.

02Information we collect

We may collect and process the following types of information:

a. Personal information

• Full name, business name
• Email address
• Phone number
• Billing address
• Job title or role
• Social media handles (if provided)

b. Website usage data

• IP address
• Browser type
• Pages visited
• Time and date of visits
• Referring URLs

c. Other

• Any other information you voluntarily provide through forms, email or direct communication

03How we use your information

We use your personal information to:

• Provide and manage marketing services
• Respond to enquiries and provide client support
• Send marketing communications (with your consent)
• Improve our website and user experience
• Fulfil contractual or legal obligations

04How we share your information

We do not sell or rent your information. We may share it with:

• Trusted third-party providers (e.g. email platforms, CRMs, hosting services)
• Legal authorities if required by law
• Subcontractors or consultants involved in delivering services to you (bound by confidentiality)

05Data security

We implement industry-standard security measures to protect your data from unauthorised access, alteration or loss. However, no digital transmission or storage method is 100% secure, and we cannot guarantee absolute security.

06Cookies and analytics

Our website uses cookies and tracking tools like Google Analytics to understand user behaviour and improve performance. You can manage or disable cookies in your browser settings.

07Your rights

Depending on your location, you may have the right to:

• Access, update or delete your personal data
• Opt out of marketing communications
• Withdraw consent where applicable
• File a complaint with a data protection authority

To exercise these rights, contact us at the email below.

08Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

09Data retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

10Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website, with the effective date updated accordingly.

11Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact: