Privacy Policy
Effective Date: 22 May 2025
Rock Solid Marketing (“we”, “our”, “us”) is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information across our website and services.
By visiting our website or engaging with our services, you consent to the practices described in this policy.
1. Who We Are
Rock Solid Marketing is a full-service marketing agency offering strategic marketing, website development, SEO, social media management, content creation, and more. We operate primarily in Australia and support clients across various industries.
2. Information We Collect
We may collect and process the following types of information:
a. Personal Information:
- Full name, business name
- Email address
- Phone number
- Billing address
- Job title or role
- Social media handles (if provided)
b. Website Usage Data:
- IP address
- Browser type
- Pages visited
- Time and date of visits
- Referring URLs
c. Other:
- Any other information you voluntarily provide through forms, email, or direct communication
3. How We Use Your Information
We use your personal information to:
- Provide and manage marketing services
- Respond to enquiries and provide client support
- Send marketing communications (with your consent)
- Improve our website and user experience
- Fulfil contractual or legal obligations
4. How We Share Your Information
We do not sell or rent your information. We may share it with:
- Trusted third-party providers (e.g., email platforms, CRMs, hosting services)
- Legal authorities if required by law
- Subcontractors or consultants involved in delivering services to you (bound by confidentiality)
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no digital transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Analytics
Our website uses cookies and tracking tools like Google Analytics to understand user behavior and improve performance. You can manage or disable cookies in your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications
- Withdraw consent where applicable
- File a complaint with a data protection authority
To exercise these rights, contact us at the email below.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
9. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website, with the effective date updated accordingly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
WANT TO WORK WITH US?
Let’s start by scheduling a free 30-minute discovery call so we can get to know each other and see if we’re a good fit for your digital marketing needs.