Health, care and community

Vet marketing for clinics pet owners stay with

Vet marketing for Australian veterinary clinics: be the clinic new pet owners choose, the one reminders bring back, and the one found in an emergency.

Partnership plans from $4,500 + GST a month

Veterinary clinics

Vet marketing built around the life of a pet

Rock Solid Marketing plans and runs marketing for veterinary clinics across Australia, from our office in Mildura. A new puppy or kitten owner picks a vet once and often stays for the animal's whole life. That first choice usually starts with a search, a look at your reviews and a friend's recommendation.

After that, your marketing is mostly about remembering: vaccinations, desexing, dental checks and the senior pet years. And when something goes wrong at 9pm, owners need to find your after-hours details in seconds.

Partnership plans start from $4,500 + GST a month. The first step is a free 30-minute discovery call.

Hand holding a phone with a Social media app folder on screen
Reminders that workVaccinations, desexing and dental checks

9+

Years serving Sunraysia and the Mallee

10+

Years’ minimum experience for every specialist

10

Marketing specialists on your team

6

Core digital channels, one joined-up strategy

Common problems

What gets in the way, and how we fix it

  1. New pet owners in town don't know we exist.

    What we do

    We make sure you show up when people search for a vet nearby. That means a complete Google Business Profile, a clear website and posts that show your team and your clinic.

  2. Clients forget boosters and annual checks.

    What we do

    We set up reminder emails and SMS for the clients who agreed to receive them, timed to each pet's schedule, so the follow-up doesn't depend on reception remembering.

  3. People can't find our after-hours number in an emergency.

    What we do

    We put your emergency and after-hours details at the top of your website, on your Google profile and in your phone recording.

Services

Services for this industry

What's in the plan

Veterinary digital marketing, from first visit to senior years

Search, website, social, reminders and reporting from one team that keeps your clinic's voice consistent.

Found by new pet owners

Pages for each service, from puppy vaccinations to dental and surgery, plus a Google Business Profile with your hours, photos and services, so you show up nearby.

A website owners can use in a hurry

Emergency details first, online booking, fees for common services if you choose to show them, and team profiles. We build sites to WCAG 2.2 AA.

Reminders with consent

Vaccination, desexing and dental reminders by SMS and email, sent only to clients who opted in. Each has a clear sender and an unsubscribe option under the Spam Act 2003.

Social posts people share

Patients of the week, new puppy tips and heat warnings in summer. Pet owners share pet photos, so a good post travels further than most.

Farm calls and mixed practice

In regional areas, livestock owners search differently from cat owners. We give your large animal work its own pages, contact path and posts.

Know what fills the book

A HubSpot dashboard shows which searches, posts and reminders lead to bookings, so your budget goes where it brings patients in.

Who it’s for

Is it the right fit?

Who it’s for

  • Small animal clinics in cities and regional towns
  • Mixed practices with farm and large animal work
  • New clinics building a client base
  • Groups with more than one clinic

Not a fit

  • Clinics wanting promises about treatment outcomes
  • Anyone wanting to message clients who haven't agreed to it
  • Practices only after the cheapest clicks

How we start

Vet clinic marketing that starts with your client list

Most vet clinics already hold their best marketing asset: a client list with every pet's next due date. We start there, checking which clients agreed to hear from you and setting up reminders that go out on time. Then we look at how new owners find you, from Google to the puppy school noticeboard.

Veterinary surgeons are registered with their state or territory board, which sets standards for professional conduct. We keep your marketing factual, make no promises about treatment outcomes, and your clinic signs off before anything goes live.

  • Client consent checked before any reminder
  • Reminders timed to each pet's schedule
  • Emergency details easy to find
  • No promises about treatment outcomes
  • Clinic sign-off before anything goes live

Remember every pet, reach every new owner.

Desktop computer showing a business Facebook page

Work in this industry

Some of our work

View all portfolio

Rock Solid Marketing have been an absolute pleasure to work with from the moment of our first meeting. We were fully supported through our whole experience, with Janine wanting to be immersed in our market to fully understand the campaign required. The attention to detail and care has made our whole experience a breeze. We are very much looking forward to working again soon with Ami and Janine

Kylie DewCEO – Sunraysia Farmers MarketsRead the Sunraysia Farmers Market case study

Your specialists

The people behind your clinic marketing

Meet the whole team
Ami HeathAmi HeathMarketing LeadWollongong NSW
Callen MowattCallen MowattGoogle Ads SpecialistGold Coast QLD

How it works

How a partnership runs

Every partnership starts with a strategy, then runs month by month with one plan and one point of contact.

  1. Free discovery call

    A free 30-minute call about your business, your goals and whether a partnership is the right fit.

  2. Strategy and roadmap

    We get to know your goals, customers, challenges and opportunities, then give you a practical marketing roadmap.

  3. Monthly delivery

    Your account manager runs the plan each month across the channels it needs, from social media and SEO to email and press releases.

  4. Meet and report

    A monthly meeting by phone or visit, with a HubSpot dashboard that shows what the work is achieving.

Package activities

Veterinary marketing services in every plan

One account managerMonthly meetingHubSpot reportingNo lock-in contracts
  • Monthly meeting (phone or visit)
  • Channel strategy and tactical plan
  • Search engine optimisation (SEO)
  • Google Ads management
  • Social media (organic and paid)
  • Email marketing and SMS reminders
  • Content and blog posts
  • Brand and style guide
  • Website and media management
  • HubSpot dashboard and reporting

Ad spend and SMS sending costs are paid on top of your plan. New websites are priced as website packages, from $5,000 + GST.

Partnership plans

Marketing for vets: choose your hours

Every plan includes a dedicated account manager, a monthly meeting and no lock-in contracts.

Starter

$4,500+ GST a month

28 hours a month

For small to medium size business with a need to start with marketing planning and to develop key objectives.

Designed to drive website traffic and understand key learnings for inbound marketing.

Enquire Now

Standard

$5,500+ GST a month

35 hours a month

Designed for businesses with aggressive growth goals and product and services campaigns with high level content production.

Ideal for medium size businesses looking to increase their marketing ROI.

Enquire Now

Advanced

$7,500+ GST a month

45 hours a month

Tailored to businesses pursuing significant growth objectives, with a custom plan focused on the most profitable opportunities.

Includes a one-off 15-second online video or ebook of your goods and services.

Enquire Now

Bespoke

POA

Built around you

A choice of customised plans, including a digital subscription for optimisation, automated lead nurturing and other clever marketing “force multipliers”.

Talk to us about your goals.

Enquire Today

Key facts

Marketing for Vets at a glance

Starting price
From $4,500 + GST a month
Who it's for
Small animal, mixed and rural vet clinics
Reminders
Consent-based SMS and email
Contract
No lock-in contracts
Your contact
A dedicated account manager
First step
Free 30-minute discovery call

Updated

Resources

Learn more

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FAQ

Questions from vet clinics

Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.

All FAQs

Our partnership plans start from $4,500 + GST a month for 28 hours of search, social media, email and reporting. Standard is $5,500 + GST a month and Advanced is $7,500 + GST a month. Ad spend and SMS costs are extra. If your clinic only needs its Google profile and reminders fixed, we'll tell you before we quote.

Start with how new owners choose: a complete Google Business Profile, steady reviews and a clear website with your services and emergency details. Then keep existing clients coming back with reminders they agreed to receive. Add social posts that show your team and patients, with owners' permission. That mix is what digital marketing for vets looks like day to day.

Give each vet a profile with their interests, such as surgery, dentistry or exotics, so owners can choose. Show each service on its own page and keep your booking system easy. Marketing for veterinary practices with several vets should show that range, because it covers more of the community.

Market farm work separately from pet care, because the buyer, the timing and the questions differ. Livestock owners want call-out areas, after-hours numbers and herd health programs. In the Mallee and similar regions, that means local papers, rural radio and word of mouth at field days, alongside search.

Yes, if they agreed to receive them. Under the Spam Act 2003, reminders need consent, a clear sender and a way to opt out. Ask for consent at registration and record it. We set up reminder messages that meet those rules and sound like your clinic.

Ask every happy client, at the right moment, with a direct link to your Google review form. A follow-up message after a routine visit works well. Reply to every review, including the hard ones, calmly and without clinical details. Don't buy, filter or reward reviews: the ACCC treats that as misleading.

No, not yet. We've run marketing for local service businesses, health and aged care providers, and community organisations, which share a lot with vet clinics. Vet marketing would be new work for us, so we'll say so plainly and lean on your team for veterinary detail.

Look for veterinary marketing companies that ask about your client list and reminders before ads. They should explain the rules on consent and reviews, and report bookings rather than clicks. A good vet marketing company will also tell you when your book is full enough to spend less.

Let’s Talk Marketing – Book Here

Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.