Professional services

Insurance marketing for insurers and agencies

Comparing insurance marketing agencies? We plan campaigns around renewal season, the claims experience and the rules every insurance ad must meet.

Partnership plans from $4,500 + GST a month

Insurers and agencies

What to expect from insurance marketing agencies, and from us

Rock Solid Marketing plans and runs marketing for insurers, underwriting agencies and insurance agencies across Australia, from our office in Mildura. Insurance is a product people buy once a year and hope never to use. They compare it on price, rarely read the policy wording, and only find out what they bought when they make a claim.

So the marketing works on the moments that matter: renewal, a life change such as a new car, home or business, and the claim itself. Claims stories told with consent, plain explanations of cover and ads aimed inside each product's target market do more than another price ad. Every claim we write follows ASIC's RG 234 and any code you subscribe to.

Partnership plans begin at $4,500 + GST a month. We start with a free 30-minute discovery call.

Person checking a phone beside an open laptop, a takeaway coffee and glasses
Renewal-season planningCampaigns timed to your book

9+

Years serving Sunraysia and the Mallee

10+

Years’ minimum experience for every specialist

10

Marketing specialists on your team

6

Core digital channels, one joined-up strategy

Common problems

What gets in the way, and how we fix it

  1. Customers shop us against comparison sites on price alone.

    What we do

    We give people reasons beyond price: what's covered, how claims are handled and who answers the phone, shown through real claims stories told with consent.

  2. Renewal notices go out, and customers leave without a word.

    What we do

    A renewal sequence starts before the notice lands, with a check-in, a cover review prompt and a reminder of what's included, so customers have a reason to stay.

  3. Our ads reach people outside the product's target market.

    What we do

    Targeting is built from each product's target market determination, so ads reach the people the product is designed for, and the reasoning is written down.

  4. Product pages read like the policy wording.

    What we do

    Plain-English pages explain what's covered, what isn't and how to claim, with the PDS and TMD a click away.

Services

Services for this industry

Services for insurers

Digital marketing for insurance companies, from quote to claim

Insurance agency marketing built around the moments customers think about cover: buying, renewing and claiming.

Renewal-season campaigns

Emails, SMS and remarketing timed to each customer's renewal date, with a cover check before the notice arrives, all sent with consent under the Spam Act 2003.

Claims stories, with consent

Short stories and videos about claims handled well, told with the customer's written consent and checked so they don't suggest everyone gets the same outcome.

Targeting inside the TMD

Audiences built from each product's target market determination, with the reasoning written down, so distribution stays consistent with the design and distribution obligations.

Cover explained plainly

Product pages that explain what's covered, what isn't and how to claim, in plain English, with the PDS and TMD linked. Website packages start from $5,000 + GST.

Search for real questions

SEO and content for the questions people ask before they buy cover, such as what a policy excludes or how an excess works. SEO is available on its own from $1,000 + GST a month.

Paid search against comparison sites

Google Ads on brand and product searches, so you're not paying a comparison site for customers who were already looking for you. The ad copy keeps claims balanced.

Quotes, sales and retention

A monthly report shows quotes, policies sold and renewal rates by channel, so the marketing is judged on the book, not on clicks or impressions.

Who it’s for

Is it the right fit?

Who it’s for

  • General insurers and underwriting agencies
  • Insurance agencies acting as authorised representatives
  • Health and life insurers building a direct audience
  • Niche insurers (farm, pet, travel, trade) selling nationally

Not a fit

  • Firms wanting ads that promise cover or approval
  • Anyone wanting price claims they can't back up
  • Insurance brokers: our financial services page covers broker marketing

How it starts

Marketing for insurance companies starts with your book

We start with your book: the products, who buys each one, renewal dates and retention, the channels quotes come from and how the claims experience shows up in reviews.

Then we read each product's target market determination with your compliance team, list the claims you can prove and agree the approval chain. That shapes who we target and what every ad can say, which is how a digital marketing agency for insurance should start.

You leave with a plan by product and season, whoever delivers it.

  • Products and who buys each one
  • Renewal dates and retention rates
  • Where quotes come from
  • The target market for each product
  • Claims you can prove

Market the moments people think about cover.

Hands typing on a laptop on a wooden desk, with crumpled notes, a notepad and coffee

Work in this industry

Campaign work from other sectors

View all portfolio

Janine at Rock Solid Marketing has been fantastic to work with. She brings a clear, practical approach to online marketing and genuinely takes the time to understand your business before offering solutions. I highly recommend Janine for anyone looking for reliable, results-driven marketing support.

Anthony DalfarraMildura Truck CentreRead the Mildura Truck Centre case study

Your specialists

The people behind your insurance marketing

Meet the whole team
Ami HeathAmi HeathMarketing LeadWollongong NSW
Callen MowattCallen MowattGoogle Ads SpecialistGold Coast QLD
Emma SutcliffeEmma SutcliffePR & Communications ExpertYarra Valley VIC

How it works

How a partnership runs

Every partnership starts with a strategy, then runs month by month with one plan and one point of contact.

  1. Free discovery call

    A free 30-minute call about your business, your goals and whether a partnership is the right fit.

  2. Strategy and roadmap

    We get to know your goals, customers, challenges and opportunities, then give you a practical marketing roadmap.

  3. Monthly delivery

    Your account manager runs the plan each month across the channels it needs, from social media and SEO to email and press releases.

  4. Meet and report

    A monthly meeting by phone or visit, with a HubSpot dashboard that shows what the work is achieving.

Package activities

What an insurance digital marketing agency should cover

Renewal campaignsTMD-based targetingNo lock-in contracts
  • Monthly meeting (phone or visit)
  • Plan by product and season
  • Renewal and retention campaigns
  • Search engine optimisation (SEO)
  • Google Ads management
  • Social media (organic and paid)
  • Plain-English content
  • Email and SMS marketing
  • Press releases and issues communications
  • HubSpot reporting

Advertising costs are billed by each platform, outside the plan. Your compliance team and licensee approve every piece before it runs.

Partnership plans

Insurance marketing, priced by the month

Every plan pairs an account manager with our strategist, writers, designers and ads specialist. Hours set how many products and campaigns we can run at once.

Starter

$4,500+ GST a month

28 hours a month

For small to medium size business with a need to start with marketing planning and to develop key objectives.

Designed to drive website traffic and understand key learnings for inbound marketing.

Enquire Now

Standard

$5,500+ GST a month

35 hours a month

Designed for businesses with aggressive growth goals and product and services campaigns with high level content production.

Ideal for medium size businesses looking to increase their marketing ROI.

Enquire Now

Advanced

$7,500+ GST a month

45 hours a month

Tailored to businesses pursuing significant growth objectives, with a custom plan focused on the most profitable opportunities.

Includes a one-off 15-second online video or ebook of your goods and services.

Enquire Now

Bespoke

POA

Built around you

A choice of customised plans, including a digital subscription for optimisation, automated lead nurturing and other clever marketing “force multipliers”.

Talk to us about your goals.

Enquire Today

Key facts

Insurance Marketing at a glance

Starting price
From $4,500 + GST a month
Hours a month
28, 35 or 45, or built around you
Contract
No lock-in contracts
Targeting
Built from each product's TMD
Claims stories
Only with written consent
Where we work
Mildura office, clients across Australia
First step
Free 30-minute discovery call

Updated

Resources

Learn more before you brief an agency

All articles
Content Marketing

What The Heck Is Content Marketing, Anyway?

Content marketing is primarily concerned with creating and distributing content that is closely related to what your company sells in order to achieve marketing goals. But what exactly is ‘content,’ you ask? Whatever is published (i.e. uploaded to the internet) is considered content, regardless of its format. Blog articles, videos, white papers, e-books, infographics, email

FAQ

Insurance marketing questions

Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.

All FAQs

The Starter partnership plan is $4,500 + GST a month for 28 hours of work. Insurers with several products usually need more hours: Standard is $5,500 + GST and Advanced is $7,500 + GST a month. Ad spend goes to the platforms on top. If one channel is the real gap, we'll tell you before we quote.

Insurance marketing agencies plan and run the campaigns that win and keep policyholders. That means search, ads, email, content and social, plus the website pages that explain cover. Good ones also understand the rules, from ASIC's RG 234 to target market determinations and industry codes, and they report on quotes, sales and retention rather than clicks.

Win the searches for your own brand, then give people reasons beyond price. Bid on your brand and product names so a comparison site doesn't take customers who were already looking for you. Then show what's covered, how claims are handled and real claims stories, so a customer weighing two prices can see the difference.

Yes, with written consent and care. A claims story must be genuine, reflect a typical experience rather than a one-off, and not suggest everyone will get the same outcome. Keep the policy terms clear alongside it. We write and check each story, and your compliance team approves it before it's used.

They shape who you advertise to. Under the design and distribution obligations, each product's target market determination sets out who it's designed for, and distribution should stay consistent with it. We build ad audiences and email segments from the TMD and keep a record of the reasoning, so your compliance team can see how targeting was decided.

We can work as a health insurance marketing agency. Health insurers need the same basics: plain explanations of hospital and extras cover, campaigns around switching and premium changes, and claims made only as the fund can prove them. Private health insurance has its own product information rules, so your compliance team confirms every piece before it runs.

Look for one that asks about your products' target markets and your compliance process before it talks about creative. Lists of best insurance marketing agency names won't show you that. Ask how they'd measure success (quotes, sales, retention), who approves copy, and whether you keep the ad accounts and data if you leave.

Yes, but brokers have different needs: their own client book, referral partners and a panel of insurers to choose from. Our financial services marketing page covers broker marketing alongside other licensed firms. Our partnership plans have no lock-in contracts, so whichever fits, you can change course if something isn't working.

Let’s Talk Marketing – Book Here

Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.