Regional economy

Online marketing for travel agency owners and their teams

Online marketing for travel agency owners across Australia who want more enquiries from people who'd rather talk to an expert than book alone.

Partnership plans from $4,500 + GST a month

Travel agencies

Travel agency marketing that sells your expertise, not just the trip

Rock Solid Marketing runs online marketing for travel agency owners and home-based agents across Australia, from our office in Mildura. We plan and run the email, search, social and ads that bring enquiries from people who want an expert to plan their trip.

Your clients can book a flight or a hotel themselves in a few minutes. What they can't do alone is plan a complicated trip, organise a group or know which cruise suits a first-timer. Your marketing has to make that expertise visible, so the people who need it call you instead of a booking site.

Our marketing partnership plans start from $4,500 + GST a month, after a free 30-minute discovery call. If an email to your past clients and a tidy Google listing would do more, we'll tell you before we quote.

Desktop computer showing a business Facebook page
Expertise firstPast clients, niches and real faces

9+

Years serving Sunraysia and the Mallee

10+

Years’ minimum experience for every specialist

10

Marketing specialists on your team

6

Core digital channels, one joined-up strategy

Common problems

What gets in the way, and how we fix it

  1. Past clients book their next trip online because they forget you between holidays.

    What we do

    We set up email to past clients who opted in: trip ideas, early offers and a reminder before the season they usually travel.

  2. Your website reads like a brochure from head office.

    What we do

    We build pages around your own specialties, such as cruises, group tours, family trips or accessible travel, written in your voice so searchers find an expert.

  3. Your social posts are stock beaches that could belong to anyone.

    What we do

    We plan posts around your team, your own trips and client stories you have permission to share, so people see who they'd be dealing with.

  4. You can't tell which marketing brings enquiries that turn into bookings.

    What we do

    We track enquiries by source in a simple dashboard and report on bookings, not just clicks and likes.

Services

Services for this industry

What we do for agencies

Digital marketing for travel agents, built on trust

Travel agency digital marketing works when every channel shows the same thing: a real person who knows the destination and answers the phone.

Email to past clients

Your past clients are your warmest leads. We send trip ideas, early-bird offers and seasonal reminders to people who opted in, with an unsubscribe link in every email under the Spam Act 2003.

Pages that rank for your niche

Specialty pages for the trips you know best, written to answer what travellers search before they book. SEO on its own starts from $1,000 + GST a month.

Travel content that shows expertise

Trip reports, packing guides and sample itineraries drawn from your own travels. As your travel content marketing agency, we write in your voice and you approve every post.

Social with real faces

Your team, your trips and your clients' stories, shared with permission, instead of stock beaches. Reels from your famils show people exactly who they'd be booking with.

Ads for the trips you want to sell

Google and Meta ads for specific trips and departure dates, aimed at the people most likely to book them. Social ads management is from $2,000 + GST a month, plus 10% of what you spend.

Enquiries traced to bookings

Each month you see enquiries by source and how many became bookings, next to what each channel cost. Your account manager talks it through with you at the monthly meeting.

Who it’s for

Is it the right fit?

Who it’s for

  • Independent agencies with a loyal client list
  • Home-based and mobile travel agents
  • Specialists in cruises, groups or accessible travel
  • Franchised agencies free to run local marketing

Not a fit

  • Online booking sites that sell trips without an agent
  • Agencies whose head office controls all marketing
  • Anyone who wants a promised number of bookings

How it starts

A plan that starts with your past clients

Online marketing for travel agency owners works best when it starts with the business you already have. We look at your client list, which trips you sell most, which earn the most and where your enquiries come from now. Then we pick the specialties worth building pages and campaigns around.

You get a short plan for the year, set around the seasons your clients travel and the trips you want to sell more of. You approve every offer and email before it goes out.

  • Your client list and consent to email
  • Trips you sell most and earn most on
  • Where enquiries come from today
  • Specialties worth their own pages
  • Travel seasons for your clients

Your best next booking is a past client.

Two marketers planning a strategy on a whiteboard

Work in this industry

Our travel and tourism work

View all portfolio
Broken Hill NSW

Tourism and accommodation · 2026

Tristate Tours

Rock Solid Marketing designed and built a new website for Tristate Tours, a small-group Outback tour company in Broken Hill NSW. Its 36 travel posts and WeTravel bookings came across, and every old page address still works.

Tourism and accommodation

Overland Adventures

Rock Solid Marketing provided ongoing marketing for Overland Adventures, an outback tour company behind the Mundi Mundi Bash Camping Experience, with website updates, sales pages and social media that grew tour bookings.

Growth in Tour Bookings: Our marketing efforts led to a significant increase in tour bookings, directly boosting Overland Adventures’ revenue.

Far West NSW

Tourism and accommodation · 2019

Out of the Ordinary Outback

Rock Solid Marketing built the website and runs SEO and social media for Out of the Ordinary Outback, a Broken Hill accommodation group with motels across far west NSW. By June 2020 its organic traffic was nearly 6 times January’s.

30% More keyword visibility, January to August 2020

Tourism and accommodation

Alivio Tourist Park

Rock Solid Marketing wrote Alivio Park’s first awards submission, which led to a state category win in 2021, another win in 2022 and a win at the Qantas Australian Tourism Awards.

National Recognition: Alivio Park’s first submission earned them a prestigious win at the Qantas Australian Tourism Awards, establishing them as a leading destination.

Wilcannia NSW

Tourism and accommodation · 2021

Warrawong on the Darling

Rock Solid Marketing designed the logo and website for Warrawong on the Darling, an outback caravan park and cabin stay on the Darling River near Wilcannia NSW, and has run its SEO and social media since 2021.

Your specialists

The people behind your agency's marketing

Meet the whole team
Ami HeathAmi HeathMarketing LeadWollongong NSW
Lindsay BuckleyLindsay BuckleyDigital MastermindSydney NSW
Rachel EhratRachel EhratCreator Of All Things Amazing!Tasmania

How it works

How a partnership runs

Every partnership starts with a strategy, then runs month by month with one plan and one point of contact.

  1. Free discovery call

    A free 30-minute call about your business, your goals and whether a partnership is the right fit.

  2. Strategy and roadmap

    We get to know your goals, customers, challenges and opportunities, then give you a practical marketing roadmap.

  3. Monthly delivery

    Your account manager runs the plan each month across the channels it needs, from social media and SEO to email and press releases.

  4. Meet and report

    A monthly meeting by phone or visit, with a HubSpot dashboard that shows what the work is achieving.

Package activities

What a travel marketing agency covers each month

Past clients firstOne account managerNo lock-in contracts
  • Monthly meeting (phone or visit)
  • Marketing plan around travel seasons
  • Email marketing and automation
  • Search engine optimisation (SEO)
  • Google Ads management
  • Social media (organic and paid)
  • Content and travel blog posts
  • Website and media management
  • Brand and style guide
  • HubSpot dashboard and reporting

Google and Meta bill the ad spend separately from the plan fee. Supplier co-op funds, if you have them, can go toward the ad spend.

Partnership plans

Travel agency marketing plans by monthly hours

Pick the hours that suit your agency. Every plan covers email, search, social, ads and reporting, run by one account manager.

Starter

$4,500+ GST a month

28 hours a month

For small to medium size business with a need to start with marketing planning and to develop key objectives.

Designed to drive website traffic and understand key learnings for inbound marketing.

Enquire Now

Standard

$5,500+ GST a month

35 hours a month

Designed for businesses with aggressive growth goals and product and services campaigns with high level content production.

Ideal for medium size businesses looking to increase their marketing ROI.

Enquire Now

Advanced

$7,500+ GST a month

45 hours a month

Tailored to businesses pursuing significant growth objectives, with a custom plan focused on the most profitable opportunities.

Includes a one-off 15-second online video or ebook of your goods and services.

Enquire Now

Bespoke

POA

Built around you

A choice of customised plans, including a digital subscription for optimisation, automated lead nurturing and other clever marketing “force multipliers”.

Talk to us about your goals.

Enquire Today

Key facts

Travel Agency Marketing at a glance

Starting price
From $4,500 + GST a month
Hours a month
28, 35 or 45, or built around you
Who it's for
Independent and home-based travel agents
Contract
No lock-in contracts
Your contact
A dedicated account manager
Where we work
Mildura office, agencies across Australia
First step
Free 30-minute discovery call

Updated

Resources

Learn more about winning repeat clients

All articles
Social Media

How To Use Social Media To Build Trust & Drive Sales For Your Business

In 2025, social media remains one of the most powerful tools small business owners can use to build their brand, connect with customers, and drive sales. But let’s be honest: between running your business, managing day-to-day tasks, and keeping customers happy, finding the time and energy to stay consistent on social media can feel overwhelming.

Social Media

The Nitty Gritty on Facebook Ads

In an ideal world, your Facebook page would collect likes organically – that is, by people enjoying your content enough to proactively ‘like’ your page. Maybe they come across your Facebook page via your website, or perhaps they saw a friend like or share something of yours on Facebook. Regardless, they found you naturally, liked

FAQ

Questions travel agents ask us

Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.

All FAQs

Plans begin at $4,500 + GST a month for 28 hours of work. Standard gives you 35 hours for $5,500 + GST, and Advanced 45 hours for $7,500 + GST. Ad spend is paid to Google and Meta on top. Smaller agencies can begin with social media from $1,500 + GST a month or SEO from $1,000 + GST a month.

Start with the people who've already travelled with you. Email them trip ideas and offers, ask happy clients for reviews, and build web pages around the trips you know best. Then add search and paid ads for those specialties, so new clients find an expert rather than a price list.

Don't compete on price for simple bookings; compete on the trips where advice matters. Groups, cruises, multi-stop itineraries and accessible travel all need an expert. Put those front and centre on your website and in your ads, and show the person behind the advice in every post.

It plans and runs the channels that bring in enquiries: email to past clients, search, Google Business Profile, social media, ads and content. A good one also tracks which enquiries become bookings. With us, one account manager runs the plan and reports to you every month.

Sometimes not much is needed. If referrals keep you busy, a past-client email program and a tidy Google listing may be all you need, and we'll say so. Marketing earns its fee when you want new clients, a new specialty or bookings in a quiet season.

Yes, when they're yours and current. If you hold ATAS accreditation or supplier specialist status, we show it accurately with your approval and follow each supplier's rules for its logo. We never add a claim you can't back up. The accreditation details belong to you, so you check every word before it goes live.

Yes. Home-based agents often have strong client lists and little time, which suits email and social media done well. Social media plans start from $1,500 + GST a month for one platform, and partnership plans from $4,500 + GST a month cover several channels at once.

No. Partnership plans carry no lock-in contract, so you can lift the hours before a big sale season and ease off after it. Your plan is run by a dedicated account manager, with monthly meetings by phone, by video or at our Mildura office by booking.

Let’s Talk Marketing – Book Here

Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.