Professional services

SaaS marketing for Australian software companies

SaaS marketing for Australian software companies: content, search and lifecycle email that turn trials into paying customers who stay.

Partnership plans from $4,500 + GST a month

Software companies

SaaS marketing measured by trials, paid accounts and churn

Rock Solid Marketing plans and runs SaaS marketing for Australian software companies from our office in Mildura. Your product sells on a trial or a demo, then has to earn its subscription every month. Traffic and likes don't pay the bills. Sign-ups that become paying accounts, and accounts that don't cancel, do.

So we plan around the numbers that matter: trial-to-paid conversion, the cost to win a customer and churn. Content and search bring the right people in, comparison and pricing pages help them decide, and email after sign-up helps them get value before the trial ends. Saimul Islam, our developer and AI expert, works on the site and the tracking.

Plans start from $4,500 + GST a month (28 hours), and every engagement opens with a free 30-minute discovery call.

Jaxxon Wrapz website home page on a laptop screen and two phones, one showing the wrap price calculator
Developer on the teamSite, tracking and integrations

9+

Years serving Sunraysia and the Mallee

10+

Years’ minimum experience for every specialist

10

Marketing specialists on your team

6

Core digital channels, one joined-up strategy

Common problems

What gets in the way, and how we fix it

  1. Plenty of sign-ups, but few turn into paying accounts.

    What we do

    We map the trial journey and write the onboarding emails and in-app prompts that get people to their first win before the trial ends.

  2. Our blog gets traffic from people who'll never buy.

    What we do

    Content is planned around buying questions (comparisons, alternatives, pricing, integrations) rather than broad topics, so search brings people who are evaluating tools.

  3. We can't tell which channel brings customers who stay.

    What we do

    Tracking runs from first visit to paid account, using GA4 and your CRM, so the report shows cost per paying customer by channel, not just cost per sign-up.

  4. Prospects check review sites, and we barely appear.

    What we do

    A plan to ask happy customers for reviews on the sites your buyers use, such as G2 or Capterra, and to answer every review, good or bad.

Services

Services for this industry

Services for software companies

Digital marketing for SaaS companies, from first visit to renewal

SaaS marketing services planned around the subscription: bring in the right trials, convert them, then keep them.

Content that answers buying questions

Comparison, alternative, pricing and integration pages plus how-to articles for people evaluating tools. As your SaaS content marketing agency, we plan topics from search data, not guesses.

SEO for product and use-case pages

SEO for your product, feature and use-case pages, with speed and indexing checks by our developer. SEO plans begin at $1,000 + GST a month when search is your main channel.

Lifecycle email after sign-up

Onboarding, trial-ending and win-back emails that help users reach value and come back, sent with consent and an unsubscribe as the Spam Act 2003 requires.

Paid search and LinkedIn

Google Ads on high-intent searches and LinkedIn ads by job title and industry for B2B products, tracked to paid accounts rather than sign-ups.

Tracking that follows revenue

GA4, conversion tracking and CRM connections set up so you see cost per paying customer and churn by channel. Google assets set-up is $800 + GST if it isn't in place.

Reviews and social proof

Review requests on the sites buyers check, case studies written with customers' permission, and a testimonial process that never edits what customers actually said.

A monthly growth report

One report each month with trials, paid conversions, churn and cost per customer by channel, plus the next tests we plan to run and why.

Who it’s for

Is it the right fit?

Who it’s for

  • Australian SaaS start-ups past product-market fit
  • B2B software companies selling to small and medium businesses
  • Regional tech companies selling nationally
  • Established software firms adding a self-serve plan

Not a fit

  • Founders still validating the product: customer conversations come first
  • Teams expecting promised revenue or subscriber growth
  • Founders who only want a SaaS marketing consultant for one plan: a strategy session at $175 + GST an hour may suit

How it starts

Every software plan starts with your funnel numbers

Before we write anything, we look at your funnel: where visitors come from, sign-up and activation rates, trial-to-paid conversion, churn and what a customer is worth over their lifetime. If tracking is patchy, fixing it comes first.

Then we pick the one or two stages where marketing can move the numbers most, set targets as targets rather than promises, and agree what to test first.

You leave with a funnel review and a first test plan, whoever runs it.

  • Traffic sources and sign-up rate
  • Activation and trial-to-paid conversion
  • Churn and customer lifetime value
  • Tracking gaps to fix first
  • The first tests to run

Fix the leakiest stage first.

Site audit dashboard showing a health score

Work in this industry

Web and SEO builds by our team

View all portfolio

Your specialists

The people behind your growth marketing

Meet the whole team
Saimul IslamSaimul IslamDeveloper & AI expertBendigo VIC
Lindsay BuckleyLindsay BuckleyDigital MastermindSydney NSW
Callen MowattCallen MowattGoogle Ads SpecialistGold Coast QLD

How it works

How a partnership runs

Every partnership starts with a strategy, then runs month by month with one plan and one point of contact.

  1. Free discovery call

    A free 30-minute call about your business, your goals and whether a partnership is the right fit.

  2. Strategy and roadmap

    We get to know your goals, customers, challenges and opportunities, then give you a practical marketing roadmap.

  3. Monthly delivery

    Your account manager runs the plan each month across the channels it needs, from social media and SEO to email and press releases.

  4. Meet and report

    A monthly meeting by phone or visit, with a HubSpot dashboard that shows what the work is achieving.

Package activities

What a SaaS digital marketing agency plan includes

Funnel-firstDeveloper on the teamNo lock-in contracts
  • Monthly meeting (phone or visit)
  • Funnel review and test plan
  • Search engine optimisation (SEO)
  • Google Ads management
  • LinkedIn and social media
  • Content and comparison pages
  • Lifecycle email
  • Conversion tracking
  • Website management
  • HubSpot dashboard and reporting

Ad spend is paid to Google and LinkedIn on top of the plan. Changes inside your app stay with your developers; we write the copy and prompts.

Partnership plans

SaaS marketing, priced by the month

Every plan includes an account manager plus our developer, SEO strategist, writers and ads specialist. More hours mean more tests each month.

Starter

$4,500+ GST a month

28 hours a month

For small to medium size business with a need to start with marketing planning and to develop key objectives.

Designed to drive website traffic and understand key learnings for inbound marketing.

Enquire Now

Standard

$5,500+ GST a month

35 hours a month

Designed for businesses with aggressive growth goals and product and services campaigns with high level content production.

Ideal for medium size businesses looking to increase their marketing ROI.

Enquire Now

Advanced

$7,500+ GST a month

45 hours a month

Tailored to businesses pursuing significant growth objectives, with a custom plan focused on the most profitable opportunities.

Includes a one-off 15-second online video or ebook of your goods and services.

Enquire Now

Bespoke

POA

Built around you

A choice of customised plans, including a digital subscription for optimisation, automated lead nurturing and other clever marketing “force multipliers”.

Talk to us about your goals.

Enquire Today

Key facts

SaaS Marketing at a glance

Starting price
From $4,500 + GST a month
Hours a month
28, 35 or 45, or built around you
Contract
No lock-in contracts
Measured by
Trials, paid accounts and churn
Developer
Saimul Islam, on our team
Where we work
Mildura office, clients across Australia
First step
Free 30-minute discovery call

Updated

Resources

Learn more before you plan your growth

All articles
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FAQ

SaaS marketing questions

Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.

All FAQs

Working with us costs $4,500 + GST a month on the Starter plan, which buys 28 hours. Teams running several channels at once usually need 35 hours ($5,500 + GST) or 45 hours ($7,500 + GST). Ad spend and software subscriptions are extra. If SEO alone (from $1,000 + GST a month) would serve you better, we'll say so first.

SaaS marketing is how software-as-a-service companies win and keep subscribers. Unlike a one-off sale, the job continues after sign-up: users must reach value during the trial, convert to paid and keep paying each month. So it covers acquisition (content, search, ads), conversion (pricing pages, onboarding emails) and retention (product updates, win-back emails).

Build an audience before you build the launch. A landing page with a waitlist and founder posts on LinkedIn about the problem you solve are a start. Add a few comparison or how-to articles and talk to early users, and you'll have a list and real language to use. At launch, email that list first and ask early users for honest reviews.

Shift the focus from traffic to conversion and retention. Watch where trial users drop off, write onboarding emails that move them to their first win, and test the pricing page. Keep search and content running for new trials, but put more effort into turning sign-ups into paying customers who stay. Churn can be the cheapest number to improve.

B2B SaaS buyers research longer and decide in groups, so marketing has to serve several people. Content and search reach the person with the problem, case studies and security details reassure IT and finance, and LinkedIn ads by job title reach decision-makers. Demos and trials need a fast follow-up. A B2B SaaS marketing agency should report pipeline, not just leads.

Shortlist two or three, including at least one SaaS specialist, and compare how each would measure success. Lists of best SaaS content marketing agency picks rarely show that. We're a general agency with B2B clients and a developer on the team, which suits software companies that want SEO, a website and tracking from one place. Ask each agency for a funnel review before it quotes.

Yes. Specialist SaaS marketing agency teams exist, many of them overseas or in the capital cities, and some only do content or paid ads. We're not one of them. If you want a SaaS-only team, that's a fair choice. If you want one agency for your website, SEO, ads and email, with a developer in the room, we may suit you better.

Yes, especially after sign-up. Onboarding emails that guide users to their first result, trial-ending reminders and win-back messages for cancelled accounts often earn their keep quickly. They need consent, sender details and an unsubscribe under the Spam Act 2003, and they work best when triggered by what users actually do in the product.

Let’s Talk Marketing – Book Here

Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.