Marketing Partnerships

AI automation agency for the work your team repeats

An AI automation agency for Australian businesses that want enquiries, follow-ups and reports handled faster, with a person still in charge.

AI automation

Automate the boring middle, keep people at the ends

Rock Solid Marketing is an AI automation agency for Australian businesses that spend too many hours on the same jobs every week. Copying enquiries into a CRM. Writing the same first reply. Summarising long documents. Pulling numbers into a monthly report.

We pick one of those processes, map it step by step and automate the repetitive middle. AI drafts, sorts and summarises; your existing tools pass the work along; and a person approves anything a customer will see. Then we move to the next process only when the first one is working.

This work sits inside our partnership plans, from $4,500 + GST a month. Your first step is a free 30-minute discovery call.

Two marketers planning a strategy on a whiteboard
One process at a timeMapped, automated, then checked

9+

Years serving Sunraysia and the Mallee

10+

Years’ minimum experience for every specialist

10

Marketing specialists on your team

6

Core digital channels, one joined-up strategy

Common problems

What gets in the way, and how we fix it

  1. Enquiries sit in an inbox overnight before anyone replies.

    What we do

    Each enquiry lands in your CRM, gets a first reply drafted in minutes and reminds your team to follow up.

  2. Staff spend hours reading long documents to find a few details.

    What we do

    AI summarises documents and pulls out the details you need, and a person checks the summary before it's used.

  3. Monthly reports take a day to put together by hand.

    What we do

    Numbers flow from your tools into a report template automatically, with an AI-drafted summary your team reviews.

What we automate

AI automation services for everyday business processes

Each automation has one job, a clear start and end, and a person responsible for it.

Enquiry and follow-up flows

Forms, emails and messages routed to your CRM, with first replies drafted and follow-up reminders set. Email and SMS steps follow the Spam Act 2003.

Document tasks

Summaries, data extraction and first drafts from quotes, applications and reports, so staff check rather than retype.

Reports that build themselves

Figures pulled from your marketing and sales tools into one report, with an AI summary for your team to review.

Content workflows

Blog posts turned into social posts, newsletters drafted from updates and product descriptions written to your style, all checked before publishing.

Chat assistants

Website chat that answers from your own pages and FAQs and passes real enquiries to your team.

Checks built in

Approval steps where a person signs off, logs of what each automation did, and client data kept out of public AI tools.

Who it’s for

Is it the right fit?

Who it’s for

  • Businesses answering the same enquiries every day
  • Teams copying data between tools by hand
  • Owners who want faster follow-ups without more staff
  • Businesses already using a CRM or email platform

Not a fit

  • You want AI to act with nobody checking it
  • You need a large custom software system built from scratch
  • You want promised savings before we've mapped the work

Your specialists

The people behind the work

Meet the whole team
Saimul IslamSaimul IslamDeveloper & AI expertBendigo VIC
Janine GowenlockJanine GowenlockRegional DirectorMildura VIC

How it works

How we build AI automation solutions

Four steps, so each automation earns its place before the next one starts.

  1. Free discovery call

    In a free 30-minute call we hear which jobs take your team's time and which tools you already use.

  2. Map one process

    We map the steps, the decisions and the data involved, and agree what a person must approve.

  3. Build and test

    We build the automation, test it with real examples and show your team how it works.

  4. Run and review

    Each month we check what the automation did, fix what needs fixing and pick the next process.

How it starts

AI business process automation starts with one process

We start by mapping one process with the people who do it: where the work comes from, each step, who decides what and where it ends up. Most processes have a repetitive middle that AI and simple connections can handle, and a few judgement calls that should stay with people.

Then we automate the middle using the tools you already pay for where we can, add approval steps where they matter and test it with real examples before it goes live. If a better form or a simpler fix will do the job, we'll tell you.

  • One process mapped step by step
  • Judgement calls kept with people
  • Tools you already pay for listed
  • Data that stays private agreed
  • Tested with real examples first

Map it first, then automate the repetitive middle.

Person typing on a laptop with the ChatGPT start screen open

Partnership activities

AI automation for business, inside one partnership plan

Human reviewNo lock-in contractsOne account manager
  • Monthly meeting (phone or visit)
  • Process mapping and automation plan
  • Enquiry, CRM and follow-up automations
  • Document and report automations
  • AI-assisted content workflows
  • Email marketing and marketing automation
  • Team training on the new workflows
  • HubSpot dashboard and reporting

Larger automations are scoped on the discovery call, then fitted into your plan's hours or quoted before any work starts. Subscriptions for tools such as your CRM or AI platform are paid to those providers.

Partnership plans

AI automation inside a partnership plan

Every plan includes a dedicated account manager and automation work within your plan's hours. A person checks every automation before it goes live.

Starter

$4,500+ GST a month

28 hours a month

For small to medium size business with a need to start with marketing planning and to develop key objectives.

Designed to drive website traffic and understand key learnings for inbound marketing.

Enquire Now

Standard

$5,500+ GST a month

35 hours a month

Designed for businesses with aggressive growth goals and product and services campaigns with high level content production.

Ideal for medium size businesses looking to increase their marketing ROI.

Enquire Now

Advanced

$7,500+ GST a month

45 hours a month

Tailored to businesses pursuing significant growth objectives, with a custom plan focused on the most profitable opportunities.

Includes a one-off 15-second online video or ebook of your goods and services.

Enquire Now

Bespoke

POA

Built around you

A choice of customised plans, including a digital subscription for optimisation, automated lead nurturing and other clever marketing “force multipliers”.

Talk to us about your goals.

Enquire Today

Our work

Partnership work from our team

View all portfolio

Working with Janine and the Rock Solid team was wonderful. No matter the idea I had, Janine and the team brought it to life and always exceeded expectations. It was a joy and pleasure working and I learnt so much along the way too.

Carrie ChappellCEO – Princes Court LimitedRead the Princes Court case study

Resources

Learn more about AI

All articles

FAQ

Questions we hear often

Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.

All FAQs

With us, this work sits inside our partnership plans, from $4,500 + GST a month for Starter with 28 hours of work. Standard is $5,500 + GST a month and Advanced is $7,500 + GST a month. A larger automation beyond your plan's hours is quoted before any work starts. Tool subscriptions are paid to those providers.

AI automation uses AI to handle steps in a process that used to need a person. Examples include reading an email, drafting a reply, sorting a document or summarising results. It's usually combined with ordinary automation that moves data between tools. Results are strongest when a person still approves the steps customers will see.

It handles the steps that follow a pattern. AI reads and sorts incoming information, drafts a response or summary, and passes it to the next tool or person. Simple rules decide what happens next. People handle exceptions and approvals. The process runs faster, but the decisions that need judgement stay with your team.

It's a chain of steps where AI does part of the work and connected tools pass the result along. For example, a form arrives, AI drafts a reply and tags the enquiry, your CRM creates a task, and a team member approves the email. We set these up using the tools you already have where possible.

AI can summarise long documents, pull out names, dates and amounts, and draft first versions of standard letters or reports. To streamline document tasks with AI automation safely, keep sensitive documents out of public AI tools and have a person check every summary before it's relied on.

Usually through the connections those systems already offer, such as email, exports, forms or an API. If a system has none of these, a simpler step like a scheduled export may do. We look at what you have before suggesting anything, and we don't replace core systems as part of this work.

Partly. AI can transcribe calls, summarise them and draft follow-up emails, and chat assistants can take common questions off the phone. Full call centre automation is specialised software we don't build. For most small businesses, faster follow-up after a call does more good anyway. We'll tell you honestly if a phone system is a better fit.

Ask who checks the work, where your data goes and what happens when the automation gets something wrong. Whether you compare an artificial intelligence automation agency in your city or an AI automation agency Australia wide, look for one that starts with one process, shows you a working test and reports every month. Be wary of anyone promising big savings before they've seen your work.

Let’s Talk Marketing – Book Here

Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.