Marketing Partnerships
A Klaviyo email marketing agency for Australian online stores: welcome, abandoned cart and post-purchase flows set up properly, then campaigns.
Klaviyo
Rock Solid Marketing is a Klaviyo email marketing agency for Australian online stores, setting up the account, the automated flows and the monthly campaigns that bring customers back. Maybe you moved to Klaviyo because someone said it was the right fit for Shopify, then never finished setting it up. The welcome email is a default template and abandoned carts go unanswered.
We start with the flows, because they send every day without anyone pressing a button. Then we add campaigns and segments built from your own order data. Klaviyo is one of the platforms we build, market and measure with, and we have clients using it today.
Set-up and flows are billed at $175 + GST an hour, and monthly campaigns sit inside partnership plans. Your first step is a free 30-minute discovery call.
9+
Years serving Sunraysia and the Mallee
10+
Years’ minimum experience for every specialist
10
Marketing specialists on your team
6
Core digital channels, one joined-up strategy
What we set up
Klaviyo can do a lot. These are the parts that earn their keep for most online stores, in the order we build them.
New subscribers get a short series that introduces your store, your bestsellers and why people buy from you. It's often the first email a customer ever reads from you.
When someone leaves items in the cart or browses a product without buying, Klaviyo can send a timed reminder. We write and design these so they help, not nag.
A thank-you, care tips and a review request after the order, then a win-back email when a regular customer goes quiet. Repeat buyers are cheaper to keep than new ones are to find.
We group customers by what they buy, how often and how recently, so a first-time buyer and a loyal regular don't get the same email.
Email templates in your colours, fonts and photo style, designed for a phone first. Your team can reuse them for campaigns without breaking the layout.
Klaviyo reports revenue by flow and by campaign. We review it with you each month and change what isn't pulling its weight.
Your specialists
Janine GowenlockRegional DirectorMildura VIC
Lindsay BuckleyDigital MastermindSydney NSW
Saimul IslamDeveloper & AI expertBendigo VICHow it works
Four steps, with your approval on every email before it goes live.
A free 30-minute call about your store, your list and what you're sending (or not sending) today.
We review your Klaviyo account or your current platform, then give you a fixed quote and a build order.
We write, design and test the welcome, abandoned cart and post-purchase flows, and you approve each email.
Monthly campaigns and segments follow, with a results review so the flows keep improving.
How it starts
If you already use Klaviyo, we start with an account check: how your store is connected, which flows are live, how your lists were built and what each email earns. Often the quickest win is finishing a flow that was started and never switched on.
If you're moving from another platform, Saimul Islam and our team connect your store, bring across your subscribers with their consent status, and rebuild your forms before the first send.
Fix what's there, then build what's missing.
What's included
Setting up an account with a signup form and the three core flows usually takes 10 to 16 hours at $175 + GST an hour, about $1,750 to $2,800 + GST. That's an estimate; you get a fixed quote first. Klaviyo's own subscription is paid to Klaviyo.
Monthly email
Partnership plans include email marketing alongside social media, SEO and Google Ads, so your emails and ads work from the same plan.
Starter
$4,500+ GST a month
For small to medium size business with a need to start with marketing planning and to develop key objectives.
Designed to drive website traffic and understand key learnings for inbound marketing.
Enquire NowStandard
$5,500+ GST a month
Designed for businesses with aggressive growth goals and product and services campaigns with high level content production.
Ideal for medium size businesses looking to increase their marketing ROI.
Enquire NowAdvanced
$7,500+ GST a month
Tailored to businesses pursuing significant growth objectives, with a custom plan focused on the most profitable opportunities.
Includes a one-off 15-second online video or ebook of your goods and services.
Enquire NowBespoke
POA
A choice of customised plans, including a digital subscription for optimisation, automated lead nurturing and other clever marketing “force multipliers”.
Talk to us about your goals.
Enquire TodayOur work
Rock Solid Marketing rebuilt the Shopify online store for Exposed Signage and Apparel after technical issues stalled the original build, giving the business a working way to sell its products online.
Mildura VICRock Solid Marketing’s marketing partnership with Mildura Truck Centre, a heavy vehicle dealership in Mildura, supported truck and trailer sales, built a consistent brand voice and lifted enquiries for new and pre-owned trucks.
Significant increase in page engagement
Mildura VICRock Solid Marketing worked as part of the team at Sunraysia Residential Services (SRS), a Mildura aged care, disability and child care provider of almost 50 years, on its brand, website, SEO, email and social media.
One clear, consistent brand across the SRS services and platforms
We approached Rock Solid Marketing to build our online store for our retail division and to look after our existing website. The professionalism of Sean and his team from day one was incredible, they took the time to sit down with us to discuss our exact requirements and they offered suggestions for the build which would improve the overall running of the store.
The finished result of our online store is nothing short of fantastic- it integrates with our point of sale software, it is very easy to navigate, and presents and operates as a professionally made web store should. Since completion and hand over, the back up support we receive from Rock Solid Marketing is remarkable- nothing is too much trouble and we can contact the team at any time with any questions we may have. I have absolutely no hesitation in recommending Sean, Janine and the team from Rock Solid Marketing for building or revamping a website, creating an online store to suit your business or with online marketing.
Resources
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FAQ
Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.
All FAQsOur Klaviyo set-up and flow work is billed at $175 + GST an hour. An account with a signup form and three core flows usually takes 10 to 16 hours, about $1,750 to $2,800 + GST as an estimate. Monthly campaigns sit inside partnership plans from $4,500 + GST a month. If your store is small enough that a welcome flow alone will do the job, we'll tell you before we quote.
Klaviyo is an email and SMS platform built for online stores. It connects to your store, such as Shopify or WooCommerce, and uses order and browsing data to send automated emails called flows, plus one-off campaigns. Because it knows what each customer bought, it can send different emails to different people.
Connect your store first, then import only the contacts who agreed to hear from you. Add a signup form, build the welcome and abandoned cart flows, and only then start regular campaigns. Use segments, such as repeat buyers or people who haven't ordered in 6 months, so each campaign goes to the people it suits.
Not natively. Klaviyo's own help centre says there's no built-in HubSpot connection and explains moving contacts across by exporting them from HubSpot and importing a CSV. For an ongoing sync, there are third-party apps in Klaviyo's marketplace and tools such as Zapier. We'll check which suits your setup before recommending one.
Use Klaviyo's Meta advertising integration, found in its integrations settings, and sign in with the Facebook account that manages your ads. You can then sync Klaviyo lists and segments to Meta as custom audiences, for example to show ads to past buyers or exclude them. We set this up as part of the build.
Export your contacts as a CSV, then use Klaviyo's import option for a list and match each column to a field. Set the consent status accurately, because only people who agreed to marketing should receive it. Under the Spam Act 2003, you need that consent, so we check where each list came from before importing.
No. We don't call ourselves certified Klaviyo experts or claim any partner status. Klaviyo is one of the platforms we build, market and measure with, and we have clients using it now. If you're looking for a Klaviyo expert, judge us on the account check: you'll get a clear list of fixes before you spend anything.
Mostly. Our clients are Australian businesses, many of them regional, and we work in Australian English and Australian business hours. If you want a Klaviyo email marketing agency in Australia, that means someone who plans around local peaks such as Christmas, Boxing Day and end of financial year sales, the busiest weeks for a Klaviyo agency in Australia.
Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.
