Retail and consumer

Ecommerce marketing for online stores

Ecommerce marketing for Australian online stores that want more repeat buyers and more profit left after the ad bill.

Partnership plans from $4,500 + GST a month

Online stores

What ecommerce marketing means for a store like yours

Rock Solid Marketing plans and runs ecommerce marketing for Shopify and WooCommerce stores across Australia, from our office in Mildura. It covers everything that brings a shopper to your store, gets them through checkout and brings them back: search, ads, email, SMS and social.

Most stores don't have a traffic problem. They have a margin problem. A sale that costs more in ads than the order earns isn't growth, and a customer who never buys twice keeps that cost high. We plan around the numbers your store already records, so every channel is judged on profit and repeat orders.

Our marketing partnership plans start from $4,500 + GST a month, and every store starts with a free 30-minute discovery call. If your store only needs a tidy product feed and one email flow, we'll tell you before we quote.

Exposed Apparel product page for a black men's tee with size, colour and add to cart
Built on your store's dataOrders, carts and repeat buyers

9+

Years serving Sunraysia and the Mallee

10+

Years’ minimum experience for every specialist

10

Marketing specialists on your team

6

Core digital channels, one joined-up strategy

Common problems

What gets in the way, and how we fix it

  1. Ad costs climb every quarter, and the sales they bring barely cover the product.

    What we do

    We set a target cost per order for each product range from your margins, then move budget toward the products that can afford to be advertised.

  2. Most customers buy once and never come back.

    What we do

    We build email and SMS flows (welcome, post-purchase and win-back), so the second order comes from a list you own instead of another ad.

  3. Shoppers fill a cart, then leave at checkout.

    What we do

    We check shipping costs, delivery times and payment options on the checkout page, then send cart reminders by email and SMS to people who gave consent.

  4. Google Shopping shows the wrong products, or none at all.

    What we do

    We clean up your product feed in Google Merchant Center (titles, images, prices and stock), so your best sellers appear when people search for them.

  5. A big sale arrives and the store isn't ready for it.

    What we do

    We plan EOFY, Click Frenzy, Black Friday and Christmas a quarter ahead, with stock, offers, emails and ads lined up before the rush.

Services

Services for this industry

What we do for online stores

Ecommerce advertising, email and search, joined up

Digital ecommerce marketing works when each channel knows what the others are doing, so a shopper who clicks an ad gets the right email afterwards.

Product feeds that sell

Google Shopping and Meta catalogue ads run on your product feed. We fix the titles, images and attributes so the right product shows for the right search, and pause ranges that are out of stock.

Email and SMS flows

Welcome, abandoned cart, post-purchase and win-back flows in Klaviyo or your store's own tools. Texts go only to customers who opted in, as the Spam Act 2003 requires.

Found in search

Category and product pages written to rank, plus fixes for the duplicate URLs that filters and variants create. Ecommerce SEO on its own starts from $1,000 + GST a month.

Ads judged on margin

Google Ads and Meta ads are measured on profit per order, not clicks. Each product range gets a target cost per sale, and budget moves to whatever beats it.

A sale calendar

EOFY in June, Click Frenzy, Black Friday and the Christmas shipping cut-offs. Each one is planned a quarter ahead, so stock, offers and creative are ready before the traffic arrives.

Reports from your store

GA4 ecommerce events and your Shopify or WooCommerce orders feed one monthly report: revenue by channel, repeat purchase rate and cost per order, walked through at your monthly meeting.

Store pages that convert

When the store itself is the problem, our web team fixes product pages, navigation and checkout before we spend more on ads. New store builds start from $6,000 + GST.

Who it’s for

Is it the right fit?

Who it’s for

  • Shopify and WooCommerce stores selling across Australia
  • Shops whose online store has stalled beside the shopfront
  • Small teams doing marketing between packing orders
  • Brands ready to move from discounting to repeat customers

Not a fit

  • A store that isn't built yet: our E-commerce website package starts from $6,000 + GST
  • Sellers who only list on marketplaces and have no store of their own
  • Anyone who wants a promised return on ad spend

How it starts

A budget built from your margins, not your ad account

We start with your orders, not your ads. We pull your recent order history from Shopify or WooCommerce. Then we look at which products earn the most after shipping and returns, who buys twice and where those buyers came from.

From that we set a budget for each channel and a target cost per order for each product range. You see the plan before any money is spent, and you approve the offers and the sale dates. You keep the plan whether we run it or your own team does.

  • Products that earn the most after shipping and returns
  • Customers who buy twice and where they came from
  • A target cost per order for each range
  • Budget by channel and by month
  • Sale dates and offers you approve

Spend where the margin can carry it.

Person at a laptop with rising growth arrows

Work in this industry

Online store work in action

View all portfolio

We approached Rock Solid Marketing to build our online store for our retail division and to look after our existing website. The professionalism of Sean and his team from day one was incredible, they took the time to sit down with us to discuss our exact requirements and they offered suggestions for the build which would improve the overall running of the store.

The finished result of our online store is nothing short of fantastic- it integrates with our point of sale software, it is very easy to navigate, and presents and operates as a professionally made web store should. Since completion and hand over, the back up support we receive from Rock Solid Marketing is remarkable- nothing is too much trouble and we can contact the team at any time with any questions we may have. I have absolutely no hesitation in recommending Sean, Janine and the team from Rock Solid Marketing for building or revamping a website, creating an online store to suit your business or with online marketing.

Travis BroadstockOwner – Exposed Signage and ApparelRead the Exposed Signage & Apparel case study

Your specialists

The people behind your store's marketing

Meet the whole team
Ami HeathAmi HeathMarketing LeadWollongong NSW
Callen MowattCallen MowattGoogle Ads SpecialistGold Coast QLD
Saimul IslamSaimul IslamDeveloper & AI expertBendigo VIC

How it works

How a partnership runs

Every partnership starts with a strategy, then runs month by month with one plan and one point of contact.

  1. Free discovery call

    A free 30-minute call about your business, your goals and whether a partnership is the right fit.

  2. Strategy and roadmap

    We get to know your goals, customers, challenges and opportunities, then give you a practical marketing roadmap.

  3. Monthly delivery

    Your account manager runs the plan each month across the channels it needs, from social media and SEO to email and press releases.

  4. Meet and report

    A monthly meeting by phone or visit, with a HubSpot dashboard that shows what the work is achieving.

Package activities

What an ecommerce marketing specialist covers each month

Store data firstOne account managerNo lock-in contracts
  • Monthly meeting (phone or visit)
  • Marketing plan around your sale calendar
  • Google Ads and Shopping management
  • Social media (organic and paid)
  • Email marketing and automation
  • SMS campaigns to opted-in customers
  • Search engine optimisation (SEO)
  • Content and blog posts
  • Website and media management
  • Brand and style guide
  • HubSpot dashboard and reporting

Ad spend goes to Google and Meta on top of the plan fee.

Partnership plans

Ecommerce marketing: choose your monthly hours

Each plan gives your store a set number of hours a month across ads, email, SMS, search and social, with one account manager running the lot.

Starter

$4,500+ GST a month

28 hours a month

For small to medium size business with a need to start with marketing planning and to develop key objectives.

Designed to drive website traffic and understand key learnings for inbound marketing.

Enquire Now

Standard

$5,500+ GST a month

35 hours a month

Designed for businesses with aggressive growth goals and product and services campaigns with high level content production.

Ideal for medium size businesses looking to increase their marketing ROI.

Enquire Now

Advanced

$7,500+ GST a month

45 hours a month

Tailored to businesses pursuing significant growth objectives, with a custom plan focused on the most profitable opportunities.

Includes a one-off 15-second online video or ebook of your goods and services.

Enquire Now

Bespoke

POA

Built around you

A choice of customised plans, including a digital subscription for optimisation, automated lead nurturing and other clever marketing “force multipliers”.

Talk to us about your goals.

Enquire Today

Key facts

Ecommerce Marketing at a glance

Starting price
From $4,500 + GST a month
Hours a month
28, 35 or 45, or built around you
Platforms
Shopify and WooCommerce
Contract
No lock-in contracts
Your contact
A dedicated account manager
Where we work
Mildura office, stores across Australia
First step
Free 30-minute discovery call

Updated

Resources

Learn more about selling online

All articles
Success Stories

Exposed Signage and Apparel Online Store

About the Client: Exposed Signage and Apparel are a format digital printing and garment printing company. Scope of Work: Ecommerce shopify site integration Type of plan/ partnership : Bespoke and Partnership Objective: Our client wanted to add an online store to their existing website, whilst improving the sites performance. It was important to our client

PPC

All About Paid Online Advertising

Just as businesses pay to place an ad in a magazine or newspaper, or on a bus or billboard, they can also pay for online advertising. Paid online advertising can be very helpful in driving traffic to your website, increasing brand awareness, and generating more sales. However, it’s very easy to fail if you choose the

FAQ

Questions online store owners ask us

Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.

All FAQs

A full plan starts from $4,500 + GST a month for 28 hours of work, plus your ad spend. Standard is $5,500 + GST for 35 hours, and Advanced is $7,500 + GST for 45 hours. Ad spend is paid to Google and Meta on top. If you only need ads, social ads management starts from $2,000 + GST a month plus 10% of ad spend. If you only need search, SEO starts from $1,000 + GST a month.

Ecommerce marketing is the work that brings shoppers to an online store, turns visits into orders and brings buyers back. It covers search, Google Shopping, social ads, email, SMS and the store's own product pages. Good ecommerce internet marketing treats these as one system: the ad that wins the first order, and the email that wins the second.

No. It's one part of digital marketing, with a single job: selling products online. Digital marketing also covers businesses that want calls, bookings or quotes. The difference shows in the measures: an online store tracks revenue, cost per order and repeat purchases, while a service business tracks enquiries. The channels overlap, but the targets and the reports don't.

Start with the numbers, then pick the channels. Work out which products earn the most after shipping and returns, set a cost you can afford per order, and spend there first. Then build the flows that run without you: abandoned cart, post-purchase and win-back emails. Add new channels one at a time, and keep the ones that pay for themselves.

Market the business, not just the next sale. An online business grows when customers come back, so for most stores, best ecommerce marketing practice starts with a list: email and SMS subscribers you own. Paid ads then find new buyers for your strongest products, and search brings free traffic over time. Marketing for ecommerce companies of any size follows that order.

Begin with the people who already know you. Email your existing customers and social followers, give them a reason to place a first order, and ask every buyer for a review. Set up Google Merchant Center so your products can appear in Google Shopping, then test small ad budgets on a few best sellers before you spend more.

Make each product and category page worth finding. Write your own product descriptions instead of the manufacturer's text, add a short buying guide to each category, and fix the duplicate URLs that filters and variants create. Then link to those pages from your blog and social posts. Our ecommerce SEO work does this every month for Shopify and WooCommerce stores.

Set up automated flows before you send a single newsletter. A welcome series, an abandoned cart reminder and a thank-you email that suggests a next product earn money every day without extra work. Then send campaigns for new ranges and sale dates. Every subscriber must have opted in and every email needs an unsubscribe link, as the Spam Act 2003 requires.

Use SMS for messages people want quickly: a restock alert, an order update or a short sale reminder. Keep texts rare, because customers put up with fewer texts than emails. Collect consent at checkout, name your store in every message and include an opt-out, as the Spam Act 2003 requires. We run SMS beside your email flows so nobody gets the same offer twice.

No. Our partnership plans have no lock-in contracts, so you can change the hours as the store grows or the season turns. One dedicated account manager runs your plan, with the whole team behind them, and you meet monthly by phone or visit. Consultations at our Mildura office by booking, and by video or phone for stores elsewhere in Australia.

Let’s Talk Marketing – Book Here

Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.