Web Design

Website care plans for sites that keep working

Website care plans for Australian businesses that want their site updated, backed up and edited each month, without learning WordPress themselves.

After launch

Website care plans sized to your site

Rock Solid Marketing looks after websites for Australian businesses on monthly care plans, with updates, backups, security checks and edits handled for you. Your site went live, then the business got busy. The plug-ins kept updating without you, and the prices on the services page are two increases old.

A website care plan hands that job to people who check the site every month. Basic suits 3 to 5 page sites. Essentials adds hosting and SEO work for 5 to 10 pages, and Premium looks after online stores and complex sites.

Plans start from $275 + GST a month, with a 6-month minimum. If a few edits a year is all you need, upfront hours will do the job, and we’ll tell you before we quote.

“Since completion and hand over, the back up support we receive from Rock Solid Marketing is remarkable- nothing is too much trouble and we can contact the team at any time with any questions we may have.” Travis Broadstock, Owner, Exposed Signage and Apparel

9+

Years serving Sunraysia and the Mallee

10+

Years’ minimum experience for every specialist

10

Marketing specialists on your team

6

Core digital channels, one joined-up strategy

Choose by size

Website support services sized to your site

Four ways to keep a site looked after, from a few hours a year to a monthly plan for an online store. Pick by page count and whether you sell online.

Upfront hours

For sites that rarely change: $175 + GST an hour, bought in blocks of 3 or 5. Use them for content edits, news posts, new staff, pages and menu items. We keep a log of the time.

Basic, for 3 to 5 pages

From $275 + GST a month, minimum 6 months. Framework and plug-in updates, backups, security checks and content maintenance for a small business site.

Essentials, for 5 to 10 pages

$395 + GST a month, minimum 6 months. Everything in Basic, plus SEO optimisation, your hosting, and the yearly domain and SSL certificate renewals handled for you.

Premium, for stores

$549 + GST a month, minimum 6 months. Essentials plus store and payment settings, an SEO health check and audit report, and a one-hour call with us each month.

Content kept current

For Aline Trading, ongoing support has meant adding new products, updating listings and managing promotional content, so the catalogue matches what the business actually sells.

Bugs and breaks fixed

Every monthly plan includes watching the site’s activity and fixing the bugs or breaks that come up, so a broken form doesn’t sit unnoticed for weeks.

Your specialists

The people who look after your site

Meet the whole team
Saimul IslamSaimul IslamDeveloper & AI expertBendigo VIC
Lindsay BuckleyLindsay BuckleyDigital MastermindSydney NSW

How it works

How care starts and what happens each month

Four steps, from the first call to a site someone checks every month.

  1. Discovery call

    A free 30-minute call about your site: what it runs on, how many pages it has, whether it sells online and how often it changes.

  2. Site check and plan

    We look over the site, then recommend upfront hours, Basic, Essentials or Premium. You choose, and the plan starts that month.

  3. Monthly care

    Updates, backups and security checks run each month, and bugs and breaks get fixed as they come up.

  4. Edits when you need them

    Send through new prices, staff, posts or pages. We make the change, and Premium clients go through the month on a one-hour call.

Each month

What a website support plan does while you work

Your website is software, and software ages. WordPress, its theme and each plug-in release updates through the year, and many of them close security holes. A website support plan puts someone in charge of those updates, with a backup on hand if one misbehaves.

Good care is mostly invisible. The contact form still sends, the padlock still shows in the browser bar, and the site loads on the morning a customer goes looking. You notice its absence when a renewal lapses and the site goes dark.

Content drifts too. Opening hours change, a staff member leaves, a price goes up. On every plan you send the change and we make it, so the site still describes the business you run today.

  • Framework and plug-in updates
  • Backups of the site
  • Security checks
  • Bugs and breaks fixed
  • Content edits on request
  • A one-hour call each month on Premium

Quiet months are the goal.

Site audit dashboard showing a health score

Plan by plan

What ongoing website support includes

Sized to your site6-month minimumUpfront hours optionOne team, one contact
  • Framework and plug-in updates (every plan)
  • Backups (every plan)
  • Security checks (every plan)
  • Bugs and breaks fixed (every plan)
  • Content maintenance (every plan)
  • SEO optimisation (Essentials and Premium)
  • Hosting included (Essentials and Premium)
  • Domain and SSL renewal (Essentials and Premium)
  • Store and payment settings (Premium)
  • SEO health check and audit report (Premium)
  • One-hour call each month (Premium)

Upfront hours cover content work only: technical support, domains, hosting and security are quoted separately. Redesigns, new features and copywriting are quoted on any plan.

Pricing

Website care plans and hosting

Basic starts from $275 + GST a month; the plan card lists Essentials and Premium for bigger sites and stores.

Website maintenance

From

$275+ GST a month

Care plan, minimum 6 months

We’ll keep your plugins and certificates up to date, monitor your website activity, fix any bugs or breaks that may arise, and keep your website backed up and secure.

Basic care for 3 to 5 page sites. Larger sites: Essentials $395 + GST a month; e-commerce and complex sites: Premium $549 + GST a month (minimum 6 months).

Enquire Now

Web hosting

From

$400+ GST a year

Australian hosting

Flexible Australian hosting for businesses just starting out, growing fast, or running a high traffic e-commerce site. cPanel or VPS, with unlimited support.

Enquire Now

Our work

Sites we’ve built and looked after

View all portfolio

We approached Rock Solid Marketing to build our online store for our retail division and to look after our existing website. The professionalism of Sean and his team from day one was incredible, they took the time to sit down with us to discuss our exact requirements and they offered suggestions for the build which would improve the overall running of the store.

The finished result of our online store is nothing short of fantastic- it integrates with our point of sale software, it is very easy to navigate, and presents and operates as a professionally made web store should. Since completion and hand over, the back up support we receive from Rock Solid Marketing is remarkable- nothing is too much trouble and we can contact the team at any time with any questions we may have. I have absolutely no hesitation in recommending Sean, Janine and the team from Rock Solid Marketing for building or revamping a website, creating an online store to suit your business or with online marketing.

Travis BroadstockOwner – Exposed Signage and ApparelRead the Exposed Signage & Apparel case study

Resources

Learn more about looking after a website

All articles
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It’s Time To Secure Your Website NOW

Website care plans from $275 + GST a month. Don’t get caught out because you haven’t had the time to maintain the back end of your website. The most common cause of websites being hacked is due to a lack of website maintenance and regular updates and unfortunately, we’re currently hearing about this happening all too often. The Mildura web design experts at Rock Solid

FAQ

Website care questions

Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.

All FAQs

Our website care plans start from $275 + GST a month for Basic, which suits 3 to 5 page sites. Essentials is $395 + GST a month for 5 to 10 pages, and Premium is $549 + GST a month for stores and complex sites. Each has a 6-month minimum. Occasional edits can be bought as upfront hours instead.

Website support is someone keeping your site running after launch: updates, backups, security checks, fixes and content edits. A website support service can be bought by the hour or as a monthly plan. Ours are both: upfront hours at $175 + GST an hour, or a care plan from $275 + GST a month.

A WordPress care plan is a monthly service that keeps WordPress, its theme and its plug-ins updated, backed up and checked. Ours also covers content edits, so your prices and staff pages stay current. Basic is from $275 + GST a month, sized for sites of 3 to 5 pages.

Because WordPress sites depend on plug-ins written by different people, and each one updates on its own schedule. Skip those updates and the site drifts out of date, with security holes left open. Run them carelessly and one bad update can break a page. A plan means someone runs them with a backup ready.

Yes. All three monthly web care plans (Basic, Essentials and Premium) have a 6-month minimum. Upfront hours have no term at all. You buy a block of 3 or 5 hours, use them as edits come up, and see each job in the time log. Hours don’t cover technical updates, so a WordPress site is better on a plan.

Redesigns, new features and copywriting sit outside every plan and are quoted. Basic doesn’t include hosting, domain or SSL renewal; Essentials and Premium do. Upfront hours cover content work only, so technical support, domains, hosting and security are quoted separately if you choose hours over a plan.

Not always. If your site has few plug-ins and needs only a handful of edits a year, upfront hours will cover it. A WordPress site still needs its updates run, though, even when the words stay the same. We’ll tell you which suits your site after we’ve looked at it.

On a monthly plan, we fix it. Each plan includes fixing bugs and breaks that come up, security checks and backups, so a damaged site can be restored from a clean copy. Without a plan, repair work is quoted at our hourly rate of $175 + GST, and the backup may not exist.

Yes. Exposed Signage and Apparel asked us to build its online store and to look after its existing website. We start by checking what the site runs on, how up to date it is and whether it has working backups. Then we recommend hours or a plan that fits.

Let’s Talk Marketing – Book Here

Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.