Web Design
UX design agency work built into every website we make: page plans, wireframes and phone testing, so your visitors find what they came for.
UX and UI design
Rock Solid Marketing handles UX design agency work inside every website we build for Australian businesses, from our office in Mildura. UX (user experience) design is how a site works for the person using it: what they see first, where they tap and how quickly they reach you.
You can feel it when it’s missing. The phone number hides in the footer, the services menu has 14 items, and the contact form wants a postcode before it will send. Visitors don’t complain. They just go back to Google.
So the page plan, wireframes and phone testing are part of every package, from $5,000 + GST. We don’t sell UX research or app design on its own: if that’s what you need, a specialist studio will suit you better, and we’ll say so.
9+
Years serving Sunraysia and the Mallee
10+
Years’ minimum experience for every specialist
10
Marketing specialists on your team
6
Core digital channels, one joined-up strategy
UX and UI, explained
UX decides how your site works and UI decides how it looks. Both are planned together, so the design works with your content instead of against it.
Your customers ask questions in a certain order. The page plan follows it: which pages you need, what each one answers and where it sends your visitors next.
Before colours and photos, you see the key pages as simple wireframes. Moving a button or cutting a section costs you far less at this stage than after the site is built.
Most visitors land on an inner page from a search, not your home page. Each service page is designed so someone arriving cold sees what you do, where you work and how to get in touch.
Your phone number dials when tapped, buttons fit a thumb, and forms ask only what you need. Every key page is tested on phones as well as desktops before your site goes live.
UI design is the visible layer: type, colours, buttons and spacing. Your brand is applied the same way on every page, so the site feels like one business and your buttons look like buttons everywhere.
Already have a website? You get a review of it as your customers see it, on a phone and a desktop, with a list of what slows them down in order of impact. Reviews are $175 + GST an hour, quoted first.
Your specialists
Lindsay BuckleyDigital MastermindSydney NSW
Saimul IslamDeveloper & AI expertBendigo VICHow it works
The structure is agreed before the look, so changes happen while they’re still cheap.
A free 30-minute call about your customers, what they need to find and what you want them to do: call, book, buy or enquire.
We map the pages and sketch the key ones as wireframes. You approve the structure before any visual design starts.
We apply your brand to the approved wireframes, build the site and test every key page on phones and desktops.
You review in rounds (3 on Essentials), we fix whatever trips people up, then we launch with follow-up support.
From our client work
For the Illawarra Shoalhaven Joint Organisation, the redesign was about finding things. We made the site more user-friendly and informative, with its projects, initiatives and reports easier to reach on mobile and desktop.
For Aline Trading, the challenge was a large product range, so we built a catalogue visitors filter by category, price and specification. For Capogreco Winery Estate, it was order: the family’s story leads, and the shop and enquiry buttons sit where a ready buyer looks for them.
Good UX mostly goes unnoticed: people just find what they came for.
On every website package
UX research with recruited participants and app design aren’t offered. UX reviews of an existing website are $175 + GST an hour, quoted first.
Pricing
There’s no separate UX fee on a new website. Pick the package that fits your pages and products, and the UX work comes with it.
Essentials
From
$5,000+ GST
Up to 5 pages for a complete website design. Theme designed based on your industry. 3 rounds of feedback revisions.
Enquire NowE-commerce
From
$6,000+ GST
A customised e-commerce website, designed to attract, with an online store, shopping cart and online payment gateway integration.
Enquire NowStandard
From
$6,500+ GST
Design a comprehensive website, themed to suit your industry with all the necessary plug-ins to ensure security and SEO.
Enquire NowAdvanced
From
$12,000+ GST
Design a bespoke industry specific website, with all necessary plug-ins to ensure security and SEO.
Enquire NowOur work
Illawarra Shoalhaven NSWRock Solid Marketing helped the Illawarra Shoalhaven Joint Organisation (ISJO) refine its messaging, redesign its website and run community campaigns to show its regional impact to councils, partners and residents.
Rock Solid Marketing built a new website and content management system for Aline Trading, with a complete product catalogue the team can update themselves, searchable by category, price and specification.
Murray Darling regionRock Solid Marketing built the first website for Capogreco Winery Estate, a family-owned boutique winery in the Murray Darling region established in 1976, with online wine sales and an SEO foundation for regional discovery.
The estate’s first website, built around its heritage
Rock Solid Marketing provided ongoing marketing for Overland Adventures, an outback tour company behind the Mundi Mundi Bash Camping Experience, with website updates, sales pages and social media that grew tour bookings.
Growth in Tour Bookings: Our marketing efforts led to a significant increase in tour bookings, directly boosting Overland Adventures’ revenue.
Resources
As a Mildura digital marketing agency, web design services are a major component of our business. From website redesigns to content management to optimisation, we’ve had clients come to us with all sorts of websites to work on. We’ve definitely seen and designed enough sites to have a fair idea of what works and what
As a Melbourne digital marketing agency, we’ve seen our fair share of poorly designed websites. With our web design services, our #1 goal is always to ensure that our clients’ websites are highly usable and encourage visitors to click through and make contact, rather than bounce. Here are our Top 5 web design best practices
Think about the last time you visited a website on your phone. Did you find what you were looking for straight away – or did you have to zoom in, scroll around and wrestle with a menu that seemed determined not to cooperate? With so many people browsing, searching, and making purchasing decisions from their
FAQ
Can’t find what you’re after? Call us on 1800 842 022 or browse every answer on our FAQ page.
All FAQsUX design is included in every website package we build, from $5,000 + GST for Essentials. There’s no separate UX fee on a new site: the page plan, wireframes and phone testing are part of the build. For an existing website, a UX review is charged at $175 + GST an hour, and you get the hours quoted before work starts.
Because a website that looks good but is hard to use still loses enquiries. UX design decides what each page answers and where it sends people, and UI design makes buttons, text and forms clear. Choosing UI/UX design services as part of the build costs less than fixing a confusing site after launch, when pages and content are already in place.
UX (user experience) design is how the site works; UI (user interface) design is how it looks. UX covers the page plan, the order of content and the path to an enquiry. UI covers type, colours, buttons and spacing. Our website builds include both as a UX UI design service, so your plan and your look are decided together.
No. UX and UI design come as part of the websites we build, plus UX reviews of existing sites. UX research, usability studies and app design aren’t sold on their own. If you need UX for a mobile app or a large software product, a specialist studio suits you better. You’ll hear that from us on the first call.
A UX review is a walk through your site as a customer would take it, ending in a prioritised list of fixes. It covers a phone and a desktop, and checks how quickly someone finds what you do, where you work and how to contact you, plus your forms, buttons and page order. It’s charged at $175 + GST an hour, quoted up front.
Ask each one to show a website they’ve improved and explain what changed for its visitors. Good UX design companies talk about your customers and their tasks before they mention colours. Also ask whether UX is part of the build or a separate fee. With us, it’s included in every website package, from $5,000 + GST.
Yes, and it doesn’t need a separate company or budget. A 5-page site still needs a clear page plan, a phone number that dials when tapped and a short enquiry form, and our Essentials package includes all three. A dedicated UI UX design services company makes more sense for software, apps or very large sites with many user types.
Often, yes. Many problems can be fixed in place: a buried phone number, a long form, a menu with too many items. A review finds them, and your fixes are charged at $175 + GST an hour, or through upfront hours bought in blocks of 3 or 5. If the structure itself is the problem, you’ll get a plain explanation of why a redesign makes more sense.
Let’s start by scheduling a free discovery call so we can get to know each other and see if we’re a good fit for your marketing needs.
